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Welcome to ShopCtrl

ShopCtrl is a platform for managing e-commerce operations — from order processing and fulfillment to customer communication, product management, and purchasing.

This guide covers the setup, configuration, and day-to-day use of the platform.

What's in this guide​

  • ShopCtrl Setup — Organization settings, employee accounts and permissions, sales channel connections, customer management, and fulfillment configuration.
  • Basic Functions — Alerts, reporting, and reference documentation.
  • Order Management — Orders, offers, contracts, allocation, and bulk operations.
  • Financial — Invoices, credit notes, and accounting integrations.
  • Communication — Messaging, tickets, and customer support tools.
  • Fulfillment — Shipments, parcels, tracking, dropshipments, and returns.
  • Product Management — Products, variants, stock, warehouses, and product import/export.
  • Purchasing — Suppliers, purchase orders, and deliveries.